Communications The Florence Township Police Department Communications Center is the nerve center for all radio, telephone, teletype and computer communications for the police department. All requests for assistance go through the Communications Center before going out to the patrols. The center is staffed 24 hours a day by one of five full-time communications operators. Communications operators are responsible for taking and processing requests for assistance and information from residents, patrols and other departments. The operators are also responsible for inquiries involving motor vehicle records checks, drivers license records checks, missing and wanted persons and lost and stolen property records checks. A computer system, linked to the New Jersey State Police and various federal law enforcement agencies, allows operators to have access to an almost unlimited database of information. The Communications Center is equipped with an enhanced 9-1-1 system. The system allows the operators to automatically see the name, address and telephone number of the person who is calling 9-1-1. Having this type of system allows us to know the location of an emergency even if the caller is unable to stay on the line or cannot relay the information to the operator. In addition to the 9-1-1 and computer links to other agencies, the communications center is equipped with computer aided dispatch. This system allows the operators to quickly input relevant data about an event into a database.
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